Emergency Notification Signup

May 2, 2016.

  

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The City of Helotes will commence daily testing of its Emergency Siren System Monday - Sunday at Noon.  Do not be alarmed by this routine test.  Should an actual emergency occur requiring siren notification, residents will be notified of the type of emergency and precautionary steps to take through any or all of the following medias:
 
Regional Emergency Alert Network (REAN) Notification Service
Social Media
Website
Public Access Channel 21
LED City Hall Sign
 
In cooperation with SA Armature Works and SAECO Electric, the City refurbished the existing, non-functional siren from the Helotes Volunteer Fire Department.  It is our goal to have and utilize as many tools as possible to alert Helotes residents and business owners of significant emergency situations and steps to take to preserve life and property. 
 
The Regional Emergency Alert Network is a new Mass Notification Service which allows public safety personnel, such as police and fire officials, to contact you in the event of an emergency.  To activate this service, click on the image to the left, enter your contact information into the provided forms, and subscribe to notifications you care about based on five locations you choose.  The information you provide is protected and will not be shared or used for any other purpose.  By subscribing to any of these systems, you are placing your contact information into a Regional Emergency Notification System that encompasses Bexar, Comal, and Guadalupe Counties.
 
This service is provided for participating jurisdictions to notify residents and businesses as a supplement, and not replacement for, existing public safety warning and information systems (such as television and radio) whenever possible.  No one can fully guarantee that you will receive a notification every time, due to the unforeseen circumstances of large-scale emergencies that are either natural or unnaturally occurring within your community.  Some notifications are targeted and may be sent to smaller areas within Bexar, Comal, and Guadalupe Counties.  Please keep yourself informed during emergencies by monitoring local radio and television stations.
 
The registration data you provide is used to support emergency notification services, and is not shared or distributed for use outside its intended purposes.  You may receive periodic reminders with an option to update your information or unsubscribe from the system.  Phone calls from the Regional Emergency Alert Network may display as “210-408-8302” and “EMERGENCY” on landline devices equipped with Caller ID.  Cell phones, by default, will not display “EMERGENCY” with the incoming telephone number.  Please save 210-408-8302 in your cell phone contacts as “EMERGENCY” to assist in quickly identifying the incoming call as an Regional Emergency Alert Network message.  Additionally, SMS (text messages) are sent via the identifying codes 89361 and 87844.  By adding each code into contacts as "Emergency", texts are identified and associated with an emergency activation.
 
BY REGISTERING FOR THIS SERVICE, THE USER IS SOLELY RESPONSIBLE FOR MAINTAINING THE ACCURACY OF THE INFORMATION PROVIDED.  WHEN VERIFYING AN ADDRESS IN THE ‘MY LOCATIONS’ SECTION OF THE REGISTRATION PAGE, PLEASE PAY PARTICULAR ATTENTION TO THE MAPPED LOCATION AND ENSURE YOUR ADDRESS IS ACCURATELY DEPICTED.