Schedule an Inspection

How to schedule an inspection

All inspections must be requested by 4:00 p.m. the prior business day. Cancelations must be requested by 4:00 p.m. the business day before the date of scheduled inspection. Request for partial inspections will accrue a re-inspection fee. All inspections are conducted between 7:00 a.m. and 12:00 p.m., Monday through Friday.

To schedule an inspection, email with the following information:

  • Contact Name and Number
  • Property Address
  • Permit Number
  • Type of Inspection
  • Request Date of Inspection
  • Any additional instructions/information (example: courtesy call needed – all courtesy calls are 30 minutes prior to arrival)

Failure to provide all requested information could result in delay of your request.

Development Services

Michael Gallardo
Phone: 210-695-5901
Email Coordinator

Nicole Mayfield
Phone: 210-695-5947
Email Assistant

12951 Bandera Road
P.O. Box 507 (mailing)
Helotes, TX 78023

Hours of Operation
8:00 a.m. to 4:45 p.m.
Closed Wednesdays