The above emergency order is prohibiting in-person proceedings until at least after February 1, 2021. This may be extended, since it has been updated twice since the beginning of the COVID-19 pandemic.
Due to COVID-19, all hearings of Helotes Municipal Court will be held through virtual proceedings. Individuals who have not been contacted by the Court staff with information about their Court date should contact Court to request a hearing.
Before Your Hearing
After you contact the Helotes Municipal Court regarding your virtual hearing, the information needed to join the Zoom meeting (virtual hearing) will be sent to your email.
Deadline to Submit Supporting Documents
All documents that you want to present to the Court regarding your violation, such as identification cards or insurance cards (for a failure to maintain financial responsibility violation or a moving violation) must be submitted no later than 12:00 p.m. on the day before your scheduled hearing. Documentation should be emailed to email@example.com.
Before your scheduled virtual hearing date and time, download Zoom using the meeting link sent to your email. This will help avoid delays. If you have difficulties downloading, installing, or joining Zoom prior to the virtual hearing, contact Court staff for assistance at 210-695-5903.
After the virtual hearing has started, assistance will be limited. It is important to ensure your able to access Zoom before the hearing.
Click here to review detailed instructions for Virtual Hearing (E-Court) proceedings.
No recording of the virtual hearing allowed.
The day of your scheduled virtual hearing, you must join the virtual hearing via Zoom using the meeting link sent to you via email. You may join the Zoom meeting (virtual hearing) from a smartphone or computer with an enabled webcam and microphone.
When joining the virtual hearing, please use your full legal name as your screen name. After you have successfully joined the virtual hearing, you will be placed in a virtual waiting room.
When the hearing starts, you will be brought into the virtual courtroom. You will be muted on entry and will remain muted until you are called upon, at which time, the Court moderator will unmute you.
It is important to be attentive at all times. Failure to do so may cause you to miss important instructions and possibly be removed from the virtual courtroom.
If you have any questions regarding Virtual Hearings (E-Court), contact Court staff by email at firstname.lastname@example.org or call 210-695-5903.
Main Phone Number: 210-695-5903
12951 Bandera Road
P.O. Box 507 (mailing)
Helotes, TX 78023
Hours of Service
Monday through Wednesday
and Friday (closed Thursdays)
8:00 a.m. to 4:45 p.m.