Public Information Requests

Quick Links

NOTICE

Public Information Act (PIA) Calculation of Business Days due to COVID-19

The City of Helotes has submitted a Public Information Act Catastrophe Notice and Extension Notice to the Office of the Attorney General. The requirements of the PIA were suspended during the following period: Friday, March 27, 2020 – Friday, April 10, 2020. Additionally, the Office of the Attorney General issued a Clarification Notice that provides governmental bodies with guidelines when calculating business days.

Public Information Act (PIA) Requests

The City of Helotes responds to PIA Requests within 10 business days of receiving the request. A fee of $0.10 per page applies to all general public information. If applicable, additional fees for affidavits, postage, supplies, and video footage will also be assessed. The City Secretary’s Office will provide an itemized statement of charges to the requester. Payment and record retrieval are done at the Development Services (Permits) Department window inside City Hall.

If you are seeking to only obtain an accident (crash) report or incident report, please use the Police Report Request Form.

The City Secretary’s Office accepts written PIA requests by the following methods:

Delivered in-person to City Hall located at 12951 Bandera Road
Mailed to City of Helotes, City Secretary – Records Request, PO Box 507, Helotes, TX 78023
Emailed to the City Secretary
Faxed to 210-695-2123
Complete and submit the below General Public Information Request Form

General Public Information Request Form

Date of Request: *

Applicant Name: *

First

Last

Applicant Email: *

Applicant Phone Number: *

Company/Organization (if applicable):

Applicant Address: *

Address Line 1

Address Line 2

City

State

Zip Code

Do you want a copy of the requested document? (select one): *

Yes (fees apply)
Yes - Certified Document? (fees apply)
No, I wish to inspect the document only

Type of document? (select one) *

Accident Report ($6.00 per report)
Other ($0.10 per page for the first 50 pages)
EMS Report? Complete the EMS Report Request Form instead.

Are you requesting any and all documents, including those that may meet an exception from disclosure under the Public Information Act (PIA)? (select one): *

Only publicly available documents
Any and all documents (including confidential information)

NOTE: "Any and all documents" option may require an Attorney General ruling.

Name of Document: *

Date and Time of Incident or Inclusive Dates of the Document: *

Address or location of the Incident: *

Address Line 1

Address Line 2

City

State

Zip Code

Names of Party(s) Involved: *

Incident Number (if known):

Electronic Signature: *

Use the cursor to electronically sign this form.

City Secretary

Celina Perez
City Secretary
12951 Bandera Road
Helotes, Texas 78023

Phone: 210-695-5911
Fax: 210-695-2123

Email City Secretary

Public Information Requests

Quick Links

Public Information Act (PIA) Requests

General Public Information Request Form

City Secretary

CONTACT US

Services

Current Weather

Helpful Links