May 25 Update: The boil water notice has been lifted by SAWS. Visit the SAWS website for details.
As local media has reported, a non-SAWS contractor hit a water main last night which resulted in a boil water notice for the affected area. See the map on the SAWS website for details. All residents under the notice were contacted by SAWS.
It is important to note that the break occurred in the San Antonio Ranch subdivision, which is not located within the City limits of Helotes. It is located north of the City, in the Helotes ETJ.
We spoke with SAWS representatives at 2:30 p.m. The water main has been repaired. The team will conduct necessary tests and the boil water notice is expected to be lifted on Sunday, May 24 during the afternoon. Residents affected will be notified or you may visit the SAWS websitee for updates.